If you’ve ever wondered who is answering your calls and emails when you’re making online purchases, chances are it might be Colorado based Press-One, a contact center service provider contracted by online retailers and other companies. According to Press-One, they assisted their client’s customers with a new customer service record of 23,000 new purchases over…

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Fort Collins, Colorado based Press-One, a customer service provider offering scalable staffing and resource solutions including telephone representation, online chat and email correspondence has been selected by fast-growing Bay Area company, Kiwi Crate, as their customer service partner. Kiwi Crate designs, builds and ships age appropriate, monthly, educational projects for children and their families to…

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